Which Departments Does A Patient Service Representative Work
Patient Service Representative Task Description
Perhaps the hardest question to reply when deciding on a career every bit a Patient Service Representative is "should I get a Patient Service Representative?" You might find this info to be helpful. When compared to other jobs, Patient Service Representative careers are projected to have a growth rate described as "turn down" at -ii% from 2018 through 2028. This is in accord with the Agency of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become bachelor for a Patient Service Representative by 2028 is -51,600.
On average, the Patient Service Representative annual salary is $33,800 per year, which translates to $xvi.25 an hour. Generally speaking, Patient Service Representatives earn anywhere from $27,000 to $41,000 a twelvemonth, which means that the elevation-earning Patient Service Representatives make $14,000 more than the ones at the lower end of the spectrum.
As is the case with near jobs, it takes work to become a Patient Service Representative. Sometimes people alter their minds about their career later working in the profession. That's why we looked into some other professions that might help you find your side by side opportunity. These professions include an Authorization Specialist, Patient Liaison, Patient Registrar, and Patient Care Specialist.
Patient Service Representative Jobs You Might Similar
12 Patient Service Representative Resume Examples
Debra Crawford Patient Service Representative Contact Information Laurel, Medico (840) 555-8471 dcrawford@example.com Skills
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Employment History Patient Service Representative 2015 - Nowadays Patient First Laurel, MD
Emergency Room Registrar 2014 - 2015 Carolinas HealthCare System Blue Ridge - Morganton Emergency Room Morganton, NC
Provider Services Representative (Office-Time) 2008 - 2009 METRO CHRYSLER CENT Visalia, CA
Pedagogy Bachelor's Degree Health Care Administration 2006 - 2009 San Joaquin Valley Higher Visalia, CA |
Doris Lawrence Patient Service Representative Contact Info Skills Patient Care Health Care Clerical Assignments Scheduling Appointments Patient Registration Advice Business Transactions Net PSR External Customers Employment History Patient Service Representative 2017 - Present Patient Showtime Virginia Beach, VA
Provider Services Representative 2015 - 2017 Fidelity Investments Merrimack, NH
Clerical Associate 2014 - 2015 CUYAMACA Higher San Diego, CA
Education Available'south Caste Business 2011 - 2014 Ashford University San Diego, CA |
Samuel Ramos Patient Service Representative Rochester, MN (510) 555-2702 sramos@instance.com Feel Patient Service Representative 2016 - Present Olmsted Medical Centre • Rochester, MN
Medical Scheduler 2015 - 2016 Mayo Dispensary • Rochester, MN
Provider Services Representative 2014 - 2015 Thirty-One Gifts • Columbus, OH
Skills Email Relevant Documents PSR Patient Access Insurance Companies Patient Registration Medical Records Icd-ix Patient Care Customer Correspondence Teaching Available's Degree Psychology 2006 - 2009 Ohio Land University • Columbus, OH |
Sarah Woods Patient Service Representative Employment History Patient Service Representative 2011 - Present Bank of America Chandler, AZ
Patient Care Specialist 2007 - 2011 Bank of America Chandler, AZ
Registration Clerk 2006 - 2007 Depository financial institution of America Chandler, AZ
Education Bachelor'due south Caste Business 2003 - 2006 American InterContinental University Chandler, AZ |
Contact Information Skills Emergency Room Patients Aspen Patient Registration Insurance Companies Computer System Medical Records Communication Hospital Policies Hippa Patient Care |
Rebecca Ortiz Patient Service Representative Eastward Syracuse, NY (790) 555-5869 rortiz@instance.com Skills Check Patients Customer Bug Powerpoint Special Projects Problem Resolution Medical Records Scheduling Appointments Insurance Companies Client Service Communication |
Employment History Patient Service Representative 2011 - Present Aspen Dental Direction • Due east Syracuse, NY
Representative 2006 - 2011 General Dynamics • Phoenix, AZ
Patient Service Specialist 2003 - 2006 Phoenix Children's Hospital • Chandler, AZ
Didactics Bachelor's Degree Business 1995 - 1998 American InterContinental Academy • Chandler, AZ |
Cynthia Tater
Patient Service Representative
Patient Service Representative
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Intermountain Healthcare
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Salt Lake City, UT
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2019 - Present
- Utilize potent and direct communication.
- Take calls from Patients and Insurance Companies on billing bug .
- Input patient demographics and specimen in to computer for tracking and processing.
- Obtain necessary medical authorizations from insurance companies.
Patient Admission Representative
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Conifer Health Solutions
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Springfield, IL
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2014 - 2019
- Update demographics and insurance, explain benefits and collect payments while following HIPAA.
- Served equally patient admission rep for 396 bed hospital, Peace is one of the largest psychiatric hospital in the nation.
- Collect and accurately document all appropriate client information in EPIC, electronic medical records.
- Developed effective relationships with all call center departments through clear communication.
- Called insurance companies and providers to go extensions on insurance coverage for medical equipment Maintained weekly and monthly reports
Office Representative
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Ukpeagvik IOoOupiat
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Oakbrook Terrace, IL
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2009 - 2014
- Scanned demographic and insurance data for pre-registration/registration on all emergency room patients.
- Organized medical records.Printed Demographics Confirmed medical and role supply purchases Handled payment via cash, credit\debit.
- Administered and communicated client information while maintaining confidentiality and security of all patient medical records.
- Appropriate Products
- Physician Offices
- Necessary Information
- EMR
- Medical Records
- Insurance Companies
- Patient Care
- EKG
- Function Supplies
- Patient Check In
Bachelor's Degree
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DeVry University
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Oakbrook Terrace, IL
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2006 - 2009
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Major: Wellness Care Administration
Patrick Ford Patient Service Representative Oklahoma Metropolis, OK (240) 555-4471 pford@example.com Experience: 2015 - Present Patient Service Representative / OU Med Cent / Oklahoma City, OK
2013 - 2015 Registration Representative / Oklahoma Heart Hospital / Oklahoma Urban center, OK
2012 - 2013 Dental Receptionist / Gold's Gym / Oklahoma City, OK
Skills Medicaid, Party Payers, PSR, Patient Admission, Medical Records, Study Models, Front Office, Customer Complaints, Fiscal Arrangements, Insurance Companies Pedagogy: 2009 - 2012 Available's Degree In Health Intendance Assistants/ Remington College / Colorado Springs, CO |
Joshua Cox
Patient Service Representative
Savannah, GA
(800) 555-6036
Patient Service Representative, Candler Hospital -
Savannah, GA
2019 - Present
- Provide authentic, precise, and timely patient care documentation, whenneeded.
- Full patient intendance, in-charge person on 700 ortho units and worked closely with patient and hospital personnel.
- Operated medical records database; entered patient demographics, insurance data & searching for patient history.
- Scheduled PET Scans, Nuclear Stress Test, Repeat Cardiogram, MRI, CT Browse Obtained prior authorization from patients insurance
Patient Service Representative, Southcoast Health -
Savannah, GA
2015 - 2019
- Screen and straight telephone calls and visitors.
- Acquired all pertinent CPTcodes and approvals, medical records, imaging, equipment and authorizations.
- Assisted with the Patient Care Unit's audits assessing efficiency and hospital procedures.
- Admission patient information, review and fax medical records.
- Maintain constant advice with part staff to ensure task completions.
Patient Service Associate, Conifer Health Solutions -
Savannah, GA
2013 - 2015
- Direct communication with managers about employee performance.
- Updated patient demographics and insurance in the acquirement cycle.
- Supported the hospital with staffing needs and issues that afflicted all patient care areas.
- Maintain accurate, detailed reports and records through apply of Electronic Medical Records including Meditech and MedHost.
- Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or past telephone.
- Performed the job of filling and retrieving medical records.
- Scheduling Appointments
- Patient Care
- Communication
- Banking company Deposits
- Insurance Companies
- PSR
- Coincident Scheduling
- Word Processing
- Patient Accounts
- Referral Information
Bachelor'due south Degree Health Sciences And Services
2010 - 2013
South Academy - Savannah, GA
Bradley Warren Patient Service Representative Phoenix, AZ (970) 555-9134 bwarren@example.com Experience Patient Service Representative , TriWest Healthcare Alliance , Phoenix, AZ 2016 - Nowadays
Senior Patient Service Representative , Riverview Health , Indianapolis, IN 2015 - 2016
Part Representative , Express Services , Indianapolis, IN 2013 - 2015
Skills
Education 2010 - 2013 Bachelor's Degree Bookkeeping, Rutgers, The State Academy of New Bailiwick of jersey New Brunswick, NJ |
Adam Carroll
Patient Service Representative
Aspen Dental Management - Indianapolis, IN
2018 - Nowadays
Patient Service Representative
- Copy, mail service out or fax out information as needed to insurance companies, doctors and example managers.
- Ordered supplies for the front role.
- Maintained and ensured strict confidentiality and ethical practices with all financial and medical records.
- Provided answers for co-workers needing assistance with company policies and procedures.
- Communicate with insurance companies on a continuous ground to ensure infirmary reimbursement and reach authority for habitation and rehabilitation services.
Medical instance direction - Fort Worth, TX
2012 - 2018
Billing Representative
- Submitted claims to Medicare, Medicaid and individual insurance.
- Worked all Medicare and Medicaid rejected claims and reduced outstanding debt past 63%.
- Submitted medical claims worth 5 million weekly through the billing arrangement to Medicare, Medicaid, and other insurance companies.
- Maintained expert communication link with each patient's abode dispensary personnel.
Texas Wellness Resources - Arlington, TX
2009 - 2012
Patient Service Specialist
- Obtain and/or verify patient insurance benefits and/or coverage by utilize of insurance websites, and by calling private insurance companies.
- Assistance in resolving patient care requests while proactively encouraging a positive environment.
- Orchestrated Timely Follow ups with physician's offices to ensure clinical documentation asking were initiated per insurance companies' protocols.
- Assistance doctors and nurses by reading/scanning of medical records and charts.
- Verified and procedure referrals, authorizations and linked to appointments.
Skills:
PSR, Medical Records, Healthcare, Hipaa, Insurance Companies, Outstanding Accounts, Credit Memos, Emotional Support, Scheduling Appointments, Computer Organisation
The University of Texas at Arlington - Arlington, TX
2001 - 2004
Bachelor's Caste Nursing
Diana Moore Patient Service Representative Telephone (660) 555-1574 Address Houston, TX E-mail dmoore@example.com Experience 2018 - Nowadays Patient Service Representative MD Anderson Cancer Center · Houston, TX
2015 - 2018 Medical Records Receptionist Texas Children's Hospital · Houston, TX
2004 - 2009 Insurance Coordinator Express Services · Houston, TX
Skills
Instruction 2009 - 2010 Master's Degree Business organization Academy of Houston · Houston, TX 1996 - 1999 Bachelor's Caste Accounting University of Houston · Houston, TX |
Jose White Patient Service Representative Phone: (240) 555-3014 E-mail: jwhite@example.com Address: Berea, OH Employment History Patient Service Representative 2019 - Nowadays Patient Commencement · Berea, OH
Service Assistant 2018 - 2019 University of Illinois at Chicago · Oakbrook Terrace, IL
Forepart Office Specialist (Part-Time) 2012 - 2013 Amedisys · Oakbrook Terrace, IL
Skills PSR Medical Records Patient Rooms Customer Service Internet Payroll Service Orders Technical Help Intellectual Disabilities Icd-9 Education Bachelor'southward Degree Business concern 2010 - 2013 DeVry University · Oakbrook Terrace, IL |
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Patient Service Representative Skills and Personality Traits
Nosotros calculated that 14 % of Patient Service Representatives are proficient in Customer Service , Insurance Companies , and Medical Records . They're likewise known for soft skills such every bit Advice skills , Reckoner skills , and Customer-service skills .
We break downwardly the per centum of Patient Service Representatives that have these skills listed on their resume hither:
- Customer Service , xiv %
Ensured positive client service by quickly and accurately registering and discharging 60-fourscore patients/twenty-four hours at community-based walk-in urgent care clinic.
- Insurance Companies , 13 %
Organize and procedure paperwork for our Respiratory Therapists and am instrumental in pursuing and assuring maximum payment from insurance companies.
- Medical Records , x %
Candy electronic medical records, copied documents, faxed doctor orders, medication lists and demographics to other medical facilities.
- Check-In , viii %
Handled patient check-in and check-out at outpatient clinic, verification of insurance and patient responsibility.
- Patient Service , vii %
Task My responsibilities as a Patient Service Representative at the Diagnostic Dispensary are as follows: Schedule/reschedule/cancel appointments.
- Patient Intendance , vi %
Coordinated and provided clerical and support activities inside a multidisciplinary, patient care unit to facilitate the daily patient menstruation.
"Customer Service," "Insurance Companies," and "Medical Records" aren't the only skills we plant Patient Service Representatives list on their resumes. In fact, in that location's a whole list of Patient Service Representative responsibilities that nosotros found, including:
See the full list of Patient Service Representative skills.
Before becoming a Patient Service Representative, 31.7% earned their bachelor'due south caste. When it comes down to graduating with a primary'south caste, two.nine% Patient Service Representatives went for the extra education. If yous're wanting to pursue this career, it may be possible to be successful with a high school caste. In fact, some Patient Service Representatives have a higher caste. But about i out of every three Patient Service Representatives didn't attend college at all.
Those Patient Service Representatives who do nourish college, typically earn either a Business caste or a Wellness Care Assistants degree. Less commonly earned degrees for Patient Service Representatives include a Medical Assisting Services degree or a Nursing degree.
When you're ready to become a Patient Service Representative, you might wonder which companies rent Patient Service Representatives. According to our inquiry through Patient Service Representative resumes, Patient Service Representatives are more often than not hired by Aspen Dental Management, Tenet Healthcare, and Sutter Wellness. Now is a good time to apply as Aspen Dental Direction has 179 Patient Service Representatives job openings, and there are 159 at Tenet Healthcare and 131 at Sutter Wellness.
But if you're interested in companies where you lot might earn a high salary, Patient Service Representatives tend to earn the biggest salaries at Highland Full general Hospital, Sutter Wellness, and Palomar Health. Take Highland General Hospital for instance. The median Patient Service Representative salary is $70,175. At Sutter Health, Patient Service Representatives earn an boilerplate of $69,628, while the boilerplate at Palomar Health is $69,468. Yous should take into consideration how difficult it might exist to secure a job with one of these companies.
View more details on Patient Service Representative salaries beyond the Us.
The 3 companies that hire the well-nigh prestigious
patient service representative
s are:
Patient Service Representative Jobs You Might Like
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What Say-so Specialists Practise
An authority specialist is responsible for reviewing insurance claims and determining the necessary settlement for the clients and involved parties. Authorization specialists file documents and gather the required data for further investigation and assay. They coordinate with the insurance bureau and the medical institution and ensure that the correct communications are being sent out for reference. An authority specialist must accept first-class advice and organizational skills, peculiarly in writing authorization requests and resolve claims timely and efficiently.
Nosotros looked at the average Patient Service Representative annual salary and compared information technology with the average of an Authorization Specialist. Mostly speaking, Authorisation Specialists receive $3,253 higher pay than Patient Service Representatives per year.
Fifty-fifty though Patient Service Representatives and Say-so Specialists have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers crave Customer Service, Insurance Companies, and Medical Records in the 24-hour interval-to-day roles.
There are some fundamental differences in responsibilities as well. For case, a Patient Service Representative responsibilities require skills like "Check-In," "Patient Service," "Advice," and "Advisable Departments." Meanwhile a typical Authorization Specialist has skills in areas such as "EMR," "Md Offices," "Clinical Trials," and "Medical Equipment." This difference in skills reveals how truly dissimilar these two careers actually are.
Say-so Specialists receive the highest salaries in the Health Care manufacture coming in with an average yearly salary of $38,708. But Patient Service Representatives are paid more than in the Health Care industry with an boilerplate salary of $35,232.
Authorization Specialists tend to accomplish like levels of education than Patient Service Representatives. In fact, Authorization Specialists are 0.8% more likely to graduate with a Primary's Caste and 0.ii% less likely to have a Doctoral Caste.
What Are The Duties Of a Patient Liaison?
Patient Liaisons are intermediaries addressing concerns on behalf of patients and families working in tandem with the infirmary administrator. They are responsible for gathering information regarding patient intendance problems and inquiries, assessing patient well-beingness, suggesting improvements, and interpreting infirmary service, policies, and procedures to patients and families. Patient Liaisons besides piece of work to brainwash health care professionals in humanizing the infirmary experience for patients. They work in a hospital, clinic, nursing dwelling house, or programs related to public wellness.
The next role we're going to await at is the Patient Liaison profession. Typically, this position earns a lower pay. In fact, they earn a $313 lower bacon than Patient Service Representatives per yr.
While the salary may exist dissimilar for these chore positions, at that place is ane similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both Patient Service Representatives and Patient Liaisons are known to have skills such as "Customer Service," "Insurance Companies," and "Medical Records. "
Just both careers too use different skills, according to existent Patient Service Representative resumes. While Patient Service Representative responsibilities tin can utilize skills like "Check-In," "Patient Service," "PSR," and "Office Procedures," some Patient Liaisons use skills like "Health System," "Hospital Staff," "Surgery," and "New Patients."
It's been discovered that Patient Liaisons earn lower salaries compared to Patient Service Representatives, simply nosotros wanted to detect out where Patient Liaisons earned the most pay. The answer? The Health Care industry. The average salary in the industry is $32,552. Additionally, Patient Service Representatives earn the highest paychecks in the Health Intendance with an average salary of $35,232.
In general, Patient Liaisons study at similar levels of education than Patient Service Representatives. They're four.four% more than probable to obtain a Master's Degree while being 0.2% more than likely to earn a Doctoral Degree.
How a Patient Registrar Compares
A patient registrar is responsible for receiving patients in a infirmary or other health care institutions, verifying their information, and leading them to the appropriate facility for their health care needs. Patient registrars manage the infirmary'due south database, updating patients' data, confirming insurance details, taking calls, responding to patients' inquiries and concerns, scheduling appointments, and performing related authoritative and clerical tasks equally needed. A patient registrar must accept excellent communication and organizational skills to provide the best quality care services to the patients.
The tertiary profession we take a wait at is Patient Registrar. On an boilerplate scale, these workers bring in lower salaries than Patient Service Representatives. In fact, they make a $1,918 lower bacon per year.
Using Patient Service Representatives and Patient Registrars resumes, we found that both professions have like skills such as "Customer Service," "Insurance Companies," and "Medical Records," just the other skills required are very dissimilar.
Some important primal differences between the 2 careers are a few of the skills necessary to fulfill responsibilities. Some examples from Patient Service Representative resumes include skills like "Bank check-In," "Patient Service," "Communication," and "PSR," whereas a Patient Registrar might be skilled in "PBX," "Patient Access," "Wellness Care," and "Surgery. "
Additionally, Patient Registrars earn a college bacon in the Health Care industry compared to other industries. In this manufacture, they receive an average salary of $31,266. Additionally, Patient Service Representatives earn an average salary of $35,232 in the Wellness Care industry.
When it comes to didactics, Patient Registrars tend to earn similar instruction levels than Patient Service Representatives. In fact, they're 0.vii% more than likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Caste.
Description Of a Patient Care Specialist
A patient service or care specialist works at dissimilar medical facilities. Primary responsibilities include checking patients in and out, scheduling follow-upwards appointments besides as checking patient eligibility for services or programs. Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists. Applicants for the task should accept the basic computer knowledge to effectively manage information of patient's files, knowledge of medical terminologies, and possess good interpersonal and customer service skills.
At present, we'll look at Patient Care Specialists, who generally average a higher pay when compared to Patient Service Representatives almanac salary. In fact, the difference is about $2,016 per twelvemonth.
According to resumes from both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each part are similar. These skills include "Client Service," "Insurance Companies," and "Medical Records. "
While some skills are shared by these professions, in that location are some differences to note. "Check-In," "Patient Service," "Advice," and "Appropriate Departments" are skills that take shown up on Patient Service Representatives resumes. Additionally, Patient Care Specialist uses skills like New Patients, RN, CPR, and EMR on their resumes.
In general, Patient Care Specialists make a higher bacon in the Wellness Intendance industry with an boilerplate of $34,921. The highest Patient Service Representative annual bacon stems from the Health Care industry.
In general, Patient Care Specialists accomplish similar levels of didactics when compared to Patient Service Representatives resumes. Patient Care Specialists are 2.1% more than likely to earn their Chief'due south Degree and 0.6% more likely to graduate with a Doctoral Degree.
What a Patient Service Representative Does FAQs
Exercise patient service reps article of clothing scrubs?
Yep, patient service reps wear scrubs. Some employers require a uniform or scrubs, but the typical outfit worn by patient service representatives is a collared shirt with slacks or khaki pants and make clean sneakers or apparel shoes.
Patient service representatives are normally the showtime people patients, and their families see when entering a medical facility or hospital. This responsibility ways that they demand to exist easily recognizable and wait professional person.
A patient service representative helps patients become the services they need, understand their health insurance policy, and help patients make more informed healthcare decisions. Their position is critical in advocating for the best services and lowest costs for patients.
While they are not nurses or other functional healthcare workers, some hospitals will require them to wear scrubs so that patients and their families will take their role as an abet and knowledgeable representatives seriously.
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